Delivered with care
Shipping & Returns
The essentials at a glance. For the full detail, see our Shipping & Delivery Policy and Refund & Cancellation Policy.
Shipping
- Free shipping on prepaid orders over ₹1,499 (flat ₹49 below that).
- Dispatched in 24–48 hours; delivered in 3–6 business days across India.
- Prepaid only — Cards & UPI via Razorpay.
- Tracking sent by email; check anytime on Track your order.
Returns
- Easy 7-day returns on unused items in original condition and packaging.
- Cancel before dispatch for a full refund.
- Refunds to your original payment method (or store credit) after inspection, within 5–7 business days.
- Damaged or wrong item? We cover the return and make it right in full.
Need help with a delivery or return? Email care@tenderpearl.in or visit Customer Support.